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Responsible Gambling

Gambling should be a paid-for bit of entertainment with a budget you set in advance, and if it has stopped feeling like that, free and confidential help is available today.

Updated

Need to talk now? The National Gambling Helpline, run by GamCare, is free on 0808 8020 133, 24 hours a day, 7 days a week, with live chat at gamcare.org.uk. You do not need to be in crisis to call.

Gambling is for adults only

You must be 18 or over to gamble online in the UK. If you share a phone, tablet or laptop with children or teenagers, do not save casino logins in the browser, and consider the parental controls built into iOS, Android and Windows.

Warning signs worth taking seriously

  • Chasing losses: depositing again to win back what you have just lost.
  • Using money meant for rent, bills, food or debt repayments.
  • Borrowing, using credit or selling things to keep playing.
  • Hiding how much time or money you spend from people close to you.
  • Feeling restless, low or irritable when you are not gambling.
  • Playing longer than planned, regularly, or late into the night.

One of these is a reason to set a limit. Several are a reason to talk to someone. BeGambleAware has a short self-assessment if you want a quick, private check.

Tools to look for in your casino account

Most online casinos offer controls in the account or responsible gaming section. Before you deposit at Trixino Casino or anywhere else, find where these sit and set them first. Exact options and cooling-off periods vary, so check the current T&Cs and help pages on the casino site.

ToolWhat it doesGood habit
Deposit limitCaps how much you can pay in per day, week or monthSet it before your first deposit, not after a bad session
Loss or wager limitCaps net losses or total stakes over a periodPair it with your deposit limit
Reality checkPops up at set intervals with time played and amount spentEvery 30 minutes is a sensible start
Time-outBlocks access for a short period, such as a day or a few weeksUse it when you notice you are chasing
Self-exclusionCloses access for months or yearsCombine with blocking software and bank blocks

Our article on deposit limits, time-outs and reality checks walks through how to use them, and our sign-up guide shows where to set limits from day one.

Blocks that work outside the casino

Bank gambling blocks

Many UK banks and card providers, including Monzo, Starling and Barclays, let you block card payments to gambling merchants from within their app. Some add a delay before the block can be lifted. It is one of the most effective barriers available, because it works across every site at once.

Blocking software

Tools such as Gamban or BetBlocker stop gambling sites loading on your devices. BeGambleAware and GamCare both list options, some of them free.

GAMSTOP

GAMSTOP is a free national scheme that lets you self-exclude from online gambling businesses licensed in Great Britain for six months, one year or five years. Be clear about its limits: GAMSTOP only covers operators licensed by the UK Gambling Commission. If a casino does not hold a British licence, GAMSTOP will not block it. Check whether a site participates before relying on it, and use bank blocks and software alongside it. Our safety and licensing page shows how to check an operator's licence.

Free help in the UK

  • GamCare: National Gambling Helpline 0808 8020 133, free, 24/7, plus live chat and counselling at gamcare.org.uk.
  • BeGambleAware: advice, self-assessment and treatment information at begambleaware.org.
  • Gamblers Anonymous UK: peer support meetings in person and online at gamblersanonymous.org.uk.
  • NHS gambling clinics: your GP can refer you, and you can also self-refer to the NHS National Problem Gambling Clinic and the regional NHS gambling services.
  • Family and friends: GamCare also supports people affected by someone else's gambling.

Habits that help

  • Decide your budget before you open the lobby, and treat it as spent.
  • Never gamble when drinking, tired, upset or bored late at night.
  • Read bonus terms before opting in; wagering can keep you playing longer than planned. See our welcome bonus guide.
  • Take breaks and keep other hobbies in your week.

Frequently asked questions

What number do I call for gambling help in the UK?
The National Gambling Helpline, run by GamCare, on 0808 8020 133. It is free, confidential and open 24 hours a day, 7 days a week.
Will GAMSTOP block Trixino Casino?
GAMSTOP only covers operators licensed by the UK Gambling Commission. Check the operator details in the casino footer against the Commission's public register. If the operator is not licensed in Great Britain, GAMSTOP will not apply, so use a bank gambling block and blocking software as well.
Can I stop my bank card being used for gambling?
Yes. Many UK banks, including Monzo, Starling and Barclays, offer a gambling block in their app that stops card payments to gambling merchants.
Where should I set a deposit limit?
In the responsible gaming or account limits section of your casino account, ideally before your first deposit. Check the casino's help pages for how quickly limit changes take effect.
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